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We have a 5.0 star rating on Google!

Brenda Cisneros

My parents needed help with their unit asap. Denise was quick to get someone out to Uvalde. Josh was fabulous! Friendly, courteous, efficient, kind,and helpful in explaining. If this young man is representing the company, he is in the right field! Through the heavy rain we had that day, Josh worked through it all. We will definitely keep BEST TEX mind should we have HVAC needs in the future. What a pleasure to invite someone into your home to do a job correct. Also, Denise & Alberto remaining in contact. Which is a plus!!! Best Tex has also been great with follow up on how unit is working now. Thank you again too all of you !!!!! You saved my parents from these triple digit temps with the repair. 10 stars 🙂

Arturo Hernandez

Best Tex is the best ac company. A rep, Jake Perry, came out and checked on a problem we were experiencing. While repairing our problem, he noticed that the install of our unit at the time (done by someone we trusted) was done poorly and in fact very dangerous and unsafe. He suggested we get a new unit inside and outside as our outside unit had freon that is now obsolete. We were so worried because the holidays are around the corner and money is just not what it used to be with this economy. Jake told us not to worry, Best Tex offered financing. We took advantage of this wonderful option and in less than 24hrs of Jake being at our house the 1st time, a team of 3 brilliant and extremely knowledgeable men came and installed everything and got us up and running with heat and ac. We cannot thank them enough. Wonderful company, highly recommend.

Dale Gattis

EXCELLENT service provided! Our air conditioner went out and we contacted our home warranty to schedule a repair. The home warranty selected Best Tex A.C. Professionals to be the service provider. Alberto Gomez, the service technician provided the service and told us that because this was a home warranty repair he had to just replace the part that failed and told us he was not sure how long it would last since this is an old system and not all parts are available.

Shortly after the repair, the unit failed again so Alberto with Best Tex A.C. Professionals came out again and was unable to repair the unit. Alberto tirelessly worked with our home warranty company to get approval to replace the outside unit. His efforts paid off and we were approved for a new unit! Denise, the office manager provided outstanding communications providing fast replies to our questions and follow up on any task that needed to be completed.

Once the new unit was available for pick up, Alberto schedule the installation date with us. To be honest, it is central Texas in the middle of the summer and we would have scheduled the installation at night if that would have helped.

To be proactive and reduce time on the install date, Alberto came out on Sunday afternoon to complete some pre-work. This REALLY expedited the installation the following day.

On the day of install Alberto arrived August 30 promptly as scheduled and began the install which included the outside unit and the inside unit. Once the install was completed he cleaned up ALL of the installation debris, boxes, and trash that was created during the installation.

We are very happy with the results of Alberto’s work, impressed with his high level of customer service, and thankful he worked hard to get the installation completed quickly and efficiently. Ahhhh, that cold air feels GOOD!

We highly recommend Best Tex A.C. Professionals! Alberto and Denise provided EXCELLENT service all the way around.

Coleen Allen

We were very pleased with this company on our AC install. We used our home warranty company and this company was dispatched. They showed up on time and we’re very helpful and professional. Our condenser wasn’t able to be repaired so a whole new system was installed. The new system was installed within a week of the warranty company approving our claim. They even brought a portable room AC and set it up for us to use until our new one came in and was installed. They showed up on time and began working immediately, everything was up and running, area cleaned up and any questions we had were answered within four hours. We will definitely call them again if/when needed. Denise was so helpful and gave me updates during the week before install day. Great company and we highly recommend them. Thanks guys!!

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